Business class seats are not the same

QUESTION: Most airlines offer lie-flat beds in business class, but in the past I have been disappointed to find that the beds are not completely flat, but lie at an angle (which I find very uncomfortable). How can be sure that when I pay through my nose for a lie-flat bed it is going to be flat? - Heiko Van Rooyen

ANSWER: You are quite correct. Many of the 'lie-flat beds" on airlines today are placed at an angle, as few airlines are prepared to give up the additional space needed for a 180-degree flat bed. Among the airlines who do offer completely flat beds in business class are South African Airways, British Airways, Virgin Atlantic, Etihad Airwaysand Kenya Airways. However, you should always check that this is the case on the specific aircraft used on the route. The best way to find out what to expect is to visit independent Internet sites that provide details of the size and angle of aircraft seating on specific airlines. One of the best websites is www.flatseats.com, which includes customer reviews of seating. You can also try www.seatguru.com for seating plans on airlines, pointing out the good and bad seats in every class.